New users are not showing up on my member page

  • JDK1313

    (@jdk1313)


    7 years ago

    New members aren’t showing up on my member page. I have added multiple new users (as editors) and they aren’t showing up on the member page in the member list. Any help to fix this would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author HelgaTheViking

    (@helgatheviking)

    The plugin uses transients to store the user queries to speed up the listing page. And in theory, it’s supposed to clear these transients out at various times when user-related actions happen.

    add_action( 'profile_update', array( $this, 'delete_user_transients' ) );
add_action( 'user_register', array( $this, 'delete_user_transients' ) );
add_action( 'delete_user', array( $this, 'delete_user_transients' ) );
add_action( 'save_post', array( $this, 'delete_user_transients' ) );

    That should include when you register a new user. I don’t know what would be preventing that from happening. Is it multisite? Do you have anything in your error logs? Are you on a host with extensive caching? Any caching plugins? There are a lot of things you should check.

    Also, try disabling other plugins, then save/update a user. That is supposed to also clear the transients. If nothing is working, you can use a plugin like Transients Manager to delete any transient with sul_query in it.

Viewing 1 replies (of 1 total)
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