New users: No e-mail type selected

  • Hi. First off, thanks for a great plugin.

    My problem is this:

    I have Subscribe2 setup to automatically subscribe new users who register accounts on my site. But when they log in and look at their settings, none of the e-mail types (html/text/full/excerpt) is selected. See this screenshot:

    https://dl.dropboxusercontent.com/u/92517/subscribe2.png
    (It’s in Swedish, but you can see the radio buttons are all unselected.)

    This results in them not receiving any e-mails at all. (I have tested this: When the user selects one of the four types, the e-mails start coming.)

    As you can see, the setting for “automatically subscribe me to new categories” is also unselected.

    I should mention that I use a number of plugins, including “WP Members” to customize the registering process:

    • bbP Members Only
    • bbPress
    • Nav Menu Roles
    • Orbisius bbPress Notify Me On Follow Up Replies
    • Spreadsheet
    • UpdraftPlus – Backup/Restore
    • User Access Manager
    • WP-Members
    • WP Mail From II

    I should also mention that I get a red error message at the top saying “You appear to be sending notifications from [email protected], which has a different domain name than your blog server https://www.elps.se. This may result in failed emails.”

    However, I have changed the address used as the from-address using the “WP Mail From II” plugin, and I have confirmed that this setting works as it should. (I.e. e-mails that are sent out do actually use the address I want: [email protected] and not the address in the general WP settings ([email protected]).

    I have already tried resetting the Subscribe2 settings, without any luck.

    I would be very greatful for any suggestions to make it work, i.e. new registered users are automatically subscribed and the e-mail type is set according to the default that I have set as administrator. (Yes, I set it under “Settings”, not “My subscriptions”. =)

    https://www.ads-software.com/plugins/subscribe2/

Viewing 7 replies - 1 through 7 (of 7 total)

  • @naylor83,

    I am unable to reproduce the issue you are having with new user details not being created.

    The warning message on the settings pages simply highlights if you have Subscribe2 configured to send from an email address that is different from your blog domain – as the warning says this may result in emails being blocked, but is may not – it’s just a warning as it’s a very common cause for failed emails.

    Thread Starter naylor83

    (@naylor83)

    Thanks. If anyone has any idea of how to get round this, I’m all ears.

    Thread Starter naylor83

    (@naylor83)

    Yay! I found the problem by inactivating one plugin at a time. WP Members made no difference, but when inactivating User Access Manager it works as it should again!

    So: The plugin User Access Manager seems to conflict with Subscribe2.

    Hello

    Do you have a solution to delete the conflict between Subscribe2 and User Access Manager ?

    —
    MEAT

    @meat06

    Haven’t had time to investigate this as yet so only solution is to avoid using the two plugins together at the moment.

    Hi mattyrob,

    Thanx for your answer.

    I located the problem in classes/class-s2-core.php, line 368.

    /*
    if ( $this->s2_mu && !apply_filters(‘s2_allow_site_switching’, $this->site_switching) ) {
    global $switched;
    if ( $switched ) { return; }
    }
    */

    When i comment this bloc, mails notification are well sent.
    I don’t understand the purpose of the allow_site_switching yet.

    Do you have some information about this ?
    My wordpress platform is a MultiSite wordpress.

    Regards,
    —
    MEAT

    @meat06

    s2_allow_site_switching – This hook is for Multisite installs. By default this is switch off to suppress sending emails when Multisite switches blogs and copies over content from one blog to another as this can result in duplicated emails. You can choose to reverse the default setting if you wish.

    https://subscribe2.wordpress.com/support/api/

Viewing 7 replies - 1 through 7 (of 7 total)
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