New Users not being created. No notifications

  • Resolved keress

    (@keress)


    4 years, 9 months ago

    I’ve created a page, and am just starting with the classic form. I log out, then try filling out the form at the link above. I’m needing a new user to be created whenever someone new submits something, but it’s not happening. No new users. I don’t see anything in the settings that might be influencing this. The posts are being created and images added, but no email notification is being sent so the submissions can be approved.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Is this for free or pro version of USP? If pro (it sounds like it), please use the contact form at Plugin Planet to get support. The forums here at www.ads-software.com prohibit discussion of any pro topics (it’s for free plugin versions only, as per the forum rules). Thank you.

    Thread Starter keress

    (@keress)

    I left messages the last few days and didn’t hear back, so I thought the action was here.

    I’ll go re-post this over there.

    Plugin Author Jeff Starr

    (@specialk)

    I’ve received and replied to two of your recently sent emails. I usually respond very quickly. Please check your spam folder and make sure to mark any messages from us as “not spam” to ensure future communication. Thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Just replied to your latest forum post via email, fyi.

    Thread Starter keress

    (@keress)

    There’s nothing in any mailbox or spam folder. I’ve been checking the past few days. Did you see my post on the other paid forum?

    Thread Starter keress

    (@keress)

    It’s saying it’s awaiting moderation. Then there’s a message that name and email are required, but I’m not seeing any input fields for them. When I click “Make it So” it takes me back to an empty content area, but no name and email boxes.

    Plugin Author Jeff Starr

    (@specialk)

    I will send another email using a different address. Let me know if you don’t find it soon.

    Otherwise I am glad to help via the Plugin Planet forum when back in the office tomorrow. Either way is fine, but email is preferred and much faster.

    • This reply was modified 4 years, 9 months ago by Jeff Starr. Reason: adds infos
    • This reply was modified 4 years, 9 months ago by Jeff Starr. Reason: clarity
    Thread Starter keress

    (@keress)

    The only emails I’m getting are on this forum. I’m checking spam folders. I’ll talk to you on the other forum then.

    Plugin Author Jeff Starr

    (@specialk)

    I have replied to your forum post, thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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