New version crashed the site

  • Resolved dwhisenhunt

    (@dwhisenhunt)


    3 years, 3 months ago

    My site is running this plugin and the update crashed the site, as other users have mentioned here. I had to restore to the old version. Just adding this for documentation purposes.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)

  • same here!!!!

    The site died after the update!

    `2021-07-28T13:33:38+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Redux_Field::output() must be of the type string, null given, called in /class-redux-output.php on line 156 and defined in /class-redux-field.php:237

    Redux_Field->output(NULL)

    Same error after update:
    must be of the type string, null given, called in /class-redux-output.php on line 156

    The website was down after the update!

    Wes

    (@wesactual007)

    Same here. Just crashed the site. Rollback to v. 4.2.8 did not fix. Had to deactivate the plugin.

    Thread Starter dwhisenhunt

    (@dwhisenhunt)

    I thankfully did not have to deactivate after I reverted as that would break my site (removing all the ads, which I need to make money).

    Here’s hoping there’s a fix soon.

    Ya no pude evitar la actualización y rompio mi sitio….no se puede hacer nada.

    Thread Starter dwhisenhunt

    (@dwhisenhunt)

    Thankfully it’s not pushing the update on me today. I’m just gonna sit tight until there’s a solution.

    How do you revert to the old version?

    @dwhisenhunt how do you restore the old version?

    Wes

    (@wesactual007)

    @fofiwe I installed a plugin called WP Rollback. This allowed me to easily rollback any plugin.

    @wesactual007 Thank you. I just did and rolled it back and it worked. Crazy! Let’s hope they fix it soon.

    Thread Starter dwhisenhunt

    (@dwhisenhunt)

    I use WP Engine as my host and they create multiple restore points, so I just restored it to an older version.

    Thread Starter dwhisenhunt

    (@dwhisenhunt)

    Gah it pushed out the update again.

    Plugin Author Kev Provance

    (@kprovance)

    Please download this update, version 4.2.10, from our repo (https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip).

    Do not rename the zip. It should say redux-framework-master.zip

    Upload that ZIP via the Add Plugins in screen. It will install Redux into a separate folder (meaning, you won’t lose the version you are running now, in case it’s a rollback).

    Once installed, deactivate your current version of Redux. Then activate the 4.2.10 version. Please check and see if your issue has been resolved. Please report back any errors if they occur. Also, if it works out, also report that.

    Thanks!

    – Kev

    Plugin Author Kev Provance

    (@kprovance)

    Redux Version 4.2.10 has been officially deployed. If you should experience further issues, please post a new ticket as I may not see replies to old ones.

    Thanks!

    – Kev

Viewing 15 replies - 1 through 15 (of 16 total)
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