• Resolved Spets24

    (@spets24)


    Hello,

    I have installed a new version of the plugin but it does not work. I cannot modify or control the button. My website is [ redundant link removed ]

    Thank you in advance

    • This topic was modified 3 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jerry Rietveld

    (@jgrietveld)

    Hi Spets24,

    Thanks for your message and taking the time to inform me about this issue. I looked on your website and I do see the button in red in the bottom left corner, so the button is active! I received a message from 3 other people telling me that the button looked inactive on the settings page. My guess is that you’re experiencing the same problem? I’ve not been able to reproduce this myself. Can you answer a couple of questions so I can start troubleshooting?

    • Did you just upgrade from 0.1.3?
    • If you set the button again with the settings of your current button and only change the color – does it 1) save your new settings on the admin page now? and 2) does the color of the button change on your website?
    • If you deactivate the entire plugin inside the WordPress plugins page and reactivate it. Then set your button again. Does it still say the button is not enabled?

    Apologies for the inconvenience. I’m working hard to get to the bottom of this and your answers will be super helpful!

    Thanks!
    Jerry

    Thread Starter Spets24

    (@spets24)

    After I wrote to you I decided to inactivate a couple of plugins and the button started to work. I think that your plugin had some conflict with other plugins.

    Thank you for your time
    Spets24

    Plugin Author Jerry Rietveld

    (@jgrietveld)

    Hi Spets24,

    That’s great to hear. Do you remember which plugins you turned off?

    Thanks,
    Jerry

    Thread Starter Spets24

    (@spets24)

    WP Super Minify

    WP Super Simple Speed

    I don’t know which one caused the problem.

    Plugin Author Jerry Rietveld

    (@jgrietveld)

    Hi Spets24,

    Thanks so much for sharing this, this is super helpful. “WP Super Simple Speed” is definitely causing conflicts.

    The “WP Super Simple Speed” plugin was last updated 2 years ago and in the reviews people mention more conflicts with other plugins as well. I’ll investigate this more, but my advice to others would also be to deactivate the “WP Super Simple Speed” plugin when they’re experiencing this issue and look for an alternative.

    Thanks again Spets24, you’ve helped a lot!
    Jerry

    Dear Mr /Ms
    New version, i can not see link or button to install . Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘New version does not work’ is closed to new replies.