New Version Shows Lightbox Upon Back

  • Resolved TeKno Ziz

    (@tekno-ziz)


    1 year, 3 months ago

    The latest version of your plugin (2.1.6) seems to have a problem when linking to a new tab. When switching back to the original tab, a lightbox appears with an error message saying the image can’t be found. Together with the overlay, it obscures the entire webpage. Of course you can get out of it, but it does make it confusing and a little untidy for the user. Reverting back to the previous version (2.1.0) allows it to work again.

    • This topic was modified 1 year, 3 months ago by TeKno Ziz.
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  • Plugin Support Val Meow

    (@valwa)

    Hey @tekno-ziz ! ??

    Sorry for the delayed response. Are you still experiencing this issue?

    It should be resolved with the latest versions of both Lightbox and Custom Links. If that’s not the case, please contact our support where I can further assist you. ??

    I was having this same issue. I finally figured out the solution (at least for me), and thought maybe it would help you, too.

    If you have Jetpack installed, go to the Jetpack Settings screen and the Writing tab. Turn OFF the “Display images in a full-screen carousel gallery”. This solved the issue for me.

    I hope this helps!

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