new version update

  • Resolved quadcore

    (@quadcore)


    2 years, 2 months ago

    Hello from today if I try to install the new update, the site no longer opens. do you have any help? Thank you

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  • Hi @quadcore

    Thanks for reaching out!

    I understand that you are unable to update the plugin to the latest version, correct?

    I trust that you are following the minimum server recommendations to run WooCommerce smoothly.

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

Viewing 1 replies (of 1 total)
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