New WC Settings Sidebar in 6.4 Obscures Block Editor

  • Resolved inforthb

    (@inforthb)


    2 years, 7 months ago

    I have just updated to WC 6.4 and now there is a WC Settings Side Bar permanently displayed in the backend when on Products Pages or a single product page… this seems to have replaced the settings page or replicated all of the options on the settings page.

    How can I get rid of it when block editing a single product page… it obscures the left hand pane which displays the structure of the page or selection or blocks…

    I cannot find any settings where I can turn off this option and revert… the full page width is needed for block editing…

    Hope someone can point me in the right direction

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there!

    Thanks for contacting us. ??

    Could you please share screenshots of the issue to help us understand better what you are describing?

    You could use a free tool like https://snipboard.io to share the screenshots.

    Also, it will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Thread Starter inforthb

    (@inforthb)

    Hi

    Thanks, here is the link to the screenshot which shows the block editor for a single product and the new WC Sidebar, which is obscuring the left hand pane of the edit page… interestingly WordPress automatically hides the normal backend sidebar in the same situation… https://1drv.ms/u/s!As-5mvpuxK-zhNgQ46HiQcwXecRgmw?e=cop2Js
    Whilst I have provided the status report below, I am just wanting to know how to hide the WC Side bar that has just appeared with the new release… it was not there before… and is shown in the pic…

    WC Status Report

    WooCommerce version:		6.4.0
WooCommerce REST API package:		 6.4.0 /home/customer/www/realtimeheart-based.com/public_html/site/wp-content/plugins/woocommerce/includes
WooCommerce Blocks package:		 7.3.0 /home/customer/www/realtimeheart-based.com/public_html/site/wp-content/plugins/woo-gutenberg-products-block/
Action Scheduler package:		 3.4.0 /home/customer/www/realtimeheart-based.com/public_html/site/wp-content/plugins/woocommerce/packages/action-scheduler
WooCommerce Admin package:		 3.3.2 /home/customer/www/realtimeheart-based.com/public_html/site/wp-content/plugins/woocommerce/packages/woocommerce-admin
Log directory writable:		 /home/customer/www/realtimeheart-based.com/public_html/site/wp-content/uploads/wc-logs/
WordPress version:		5.9.3
WordPress multisite:		–
WordPress memory limit:		768 MB
WordPress debug mode:		–
WordPress cron:		–
Language:		en_AU
External object cache:		–
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PHP version:		7.4.28
PHP post max size:		256 MB
PHP time limit:		120
PHP max input vars:		3000
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    Hey!

    You can hide the left sidebar with the WP logo on the top left.

    Thread Starter inforthb

    (@inforthb)

    Hi

    Thank you! I clicked almost everything else but that… a mouseover screen tip or something might be useful… unless I end up being the only one who gets stuck ??

    Thanks again

    Thread Starter inforthb

    (@inforthb)

    Having worked with this new sidebar for a few days now: (since 6.4) I would ask you to consider why this bar as a default appears when editing a single product… particularly with block editor… it just gets in the way, needs clicking to hide again if changing page magnification etc… this is creating significant unnecessary churn for all products that I need to edit and maintain… even wordpress autohides their side menu bar when editing a single product… it would be great if you could do the same… as the default… you can always provide an option in settings to display if required… please can you attend to this and save the churn?

    Hello @inforthb!

    On my test site which has a few plugins, I can’t replicate the issue that you are facing.
    I see that you are using lots of plugins on your site. It is possible that one of those plugins may have caused the issue.

    You can perform a conflict test to find what is causing the issue by following these steps:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce

    Now, you should not be facing the issue. If so you can reactivate plugins one by one until you find the cause of the issue.

    You can find a more detailed explanation of how to do a conflict test here.

    ——————————————————————————

    Tools to help you troubleshoot:

    Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://www.ads-software.com/plugins/meks-quick-plugin-disabler/

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://www.ads-software.com/plugins/wp-staging/

    Thread Starter inforthb

    (@inforthb)

    Hi Mashi

    Thank you…

    I am using Storefront, and did not experience this issue until updating Woocommerce to 6.4 from then a woocommerce menu sidebar appears in Products list page and individual products page. My initial enquiry on this forum was how to hide it when block editing a single product as it appears over the top of the editing page… i received an answer from Jochen, to that question which is to click on the wordpress logo contained at the top left of the black WC sidebar menu and it will hide… so it appears that this is not plugin related and designed by WC as part of the latest release… my pic and Jochen’s pic shows this sidebar… what I am now asking is whether by default it can be hidden by default when editing a single product rather than having to click on the wordpress logo to hide it… just as wordpress does…

    Hope this helps

    Hello @inforthb!

    When I try to edit some products I see a totally different interface. Screenshot: https://snipboard.io/cZ0gU7.jpg

    So, I believe you are using some plugin that is causing the issue.
    In this situation, I suggest you do a conflict test to find what is causing the issue. :point_right: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter inforthb

    (@inforthb)

    Please see https://www.ads-software.com/support/topic/new-woocommerce-admin-navigation-since-6-4/#post-15566624

    It was a new WC feature, not plugin related and can be permanently disabled (thank goodness)

    Hi @inforthb

    Thanks for sharing this.

    Good to know you found out the cause and were able to resolve the issue.

    Feel free to create another topic if you have any other questions.

    Cheers

Viewing 10 replies - 1 through 10 (of 10 total)
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