New WooCommerce Conflict

  • Resolved karenlg

    (@karenlg)


    6 years, 8 months ago

    Hey. We are having trouble with your plugin after we updated to the newest WooCommerce. After updating our Credit Card processes stopped working. We are using Authorize.Net CIM Here is a link to there plugin https://woocommerce.com/products/authorize-net-cim/

    You could only process Credit Cards when you were logged in as an Administrator. Our customers could not pay this way. One way to tell it is not working is to try typing in a CC and the number will not Automatically space out like they are on your card. Another way to tell is the image in the Card Number Field will change to the correct card type if it is working if it’s not it will stay as the same image that it is before you try typing in anything.

    Make a long store short your plugin is conflicting with the new WooCommecers Version 3.4.2. Let me know if you need any more information.

    The page I need help with: [log in to see the link]

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  • Plugin Author Conversios

    (@tatvic)

    Hi @karenlg,

    Thank you for writing to us!

    You are using the premium version of our plugin & this support thread is only for the query of the free version plugin. We have already contacted you via email regarding your query.

    Hope to hear you soon there!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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