• I cannot locate my dashboard or admin. I bought a domain from google and I set it up at wordpress. I started to create my site and now I cannot find admin or dashboard. I also cannot look at my site on my computer, it says “The server at communityglassllc.com can’t be found, because the DNS lookup failed.” I’ve tried Chrome and IE 11. I can see it on my cell phone. I have tried clearing the browsing data including cache, but no change. What’s going on? Please Help

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  • Moderator t-p

    (@t-p)

    I bought a domain…

    How long ago?

    The reason I ask is this:
    – When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less) for DNS/nameserver records to fully propagate if. Second, different networks will update at different times during this period, so you may need to get in touch with them for more details. That is, bear in mind that just because one provider has updated their records, it doesn’t mean that another will.
    – During that time, your domain may go to its old location, and you may also receive a warning message in your browser about “redirect errors”.
    – If you still have trouble viewing the site after 72 hours have passed, please try clearing your browser’s cache.
    – If that doesn’t work, try clearing your local DNS cache: https://support.opendns.com/entries/26336865-Clearing-the-DNS-Cache-on-Computers-Servers-and-Web-Browsers

    Thread Starter yukaveli

    (@yukaveli)

    It’s only been about 4 hours. I can access the site from my phone using data just not my computer using my home wifi. I also cannot find dashboard or admin where I edit the site.

    Moderator t-p

    (@t-p)

    I can access the site from my phone using data just not my computer using my home wifi.

    Please read my explaination above.

Viewing 3 replies - 1 through 3 (of 3 total)
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