Newcomer: Can’t whitelist user “editor”

  • Resolved BrianL51

    (@brianl51)


    4 days, 23 hours ago

    I got my “under construction” page working in less than five minutes, so thank you for your great plugin. I do have a problem which I can’t see addressed elsewhere in the forum…

    On the Access tab, under Whitelisted User Roles I have ‘Administrator’ ticked. I actually login with the username ‘editor’. I selected this (and my own name) from a dropdown of Whitelisted Users but the whitelisting doesn’t seem to work. When I go to “Visit Site” (or visit the site from another tab in the browser, I always wind up at the “under construction” page.

    This looks so simple, and yet I can’t figure out what I’m doing wrong.

    • This topic was modified 4 days, 23 hours ago by BrianL51. Reason: Clarification
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    I just tested it to make sure nothing broke and saw no issues. So the only thing I can think of is that it’s cache. Pages might be cached in the Under Construction state and appear like that to anyone except administrators, even if Under Construction Page itself would show the normal page for a particular user.

    Thread Starter BrianL51

    (@brianl51)

    Thanks for looking at this. I must admit that caching issues must be the most likely culprit. Maybe I’m not doing it right.

    I log out and close the browser down. Then I reopen the browser and clear the cache for the site in question. Then I close the tab for that site. Having done that, I reopen the site (faced as usual by Under Construction). Then I use the login route through the button at the bottom right of the display and login using the username ‘editor’. This allows me into the site’s dashboard. When I then go to “visit site” so I can see the results of any changes I make, I’m then faced with “Under Construction” again.

    The only way I can see the edited site is to turn off “Under Construction”, but that opens it up to everyone ??

    I must be doing something wrong, but what?

    Thread Starter BrianL51

    (@brianl51)

    Mea culpa! I realised that the site was overdue an update. So I backed everything up and carried out a complete update (including everything; themes, database, plug-ins etc). This was entirely independent of my Under Construction problem, but it occurred to me to try that again now that everything was at the latest update state. Fortunately, it worked! Sorry to everyone who’s considered this, and especially to Alexandru who tried to help.

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    No problem! Glad to hear it’s working and thanks for letting us know what the issue was ??

Viewing 4 replies - 1 through 4 (of 4 total)
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