Newest update breaks contact form

  • Resolved Kayli Parks

    (@kayliparks)


    6 years, 3 months ago

    Hi,

    I just want to start off by saying that this is a fantastic plugin that has protected so many of my client websites (in addition to my own).

    I noticed that the most recent update (7.5) breaks the contact form(s) on my website. I backed up my website and database before I ran the update, and the contact forms worked just fine…but after I updated the plugin, they began to break. More specifically, if I try to submit a contact form request myself (with random names and numbers), nothing happens; no success message, no change of screen, nothing. I’m assuming this is because Cerber is trying to block the request. I checked the log after trying to submit the contact form multiple times and it marked my request as dangerous/spam (I forgot the exact wording it used).

    I then restored the backup of my website and database (before the 7.5 update) and the forms worked fine again.

    I have all the settings under “Antispam” unchecked except for the “Safe Mode” one (where it allows AJAX). Is there a fix to this bug? I don’t want to update the plugin until I know the issue doesn’t exist.

    Thanks

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