Newest update to WordPress crashed my site

  • This is the error I receive, can someone help me out?

    Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/content/c/l/a/clarityllc/html/wp-includes/shortcodes.php:154) in /home/content/c/l/a/clarityllc/html/wp-content/themes/raiden_1_0_3/framework/functions/functions.php on line 66

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  • Moderator Bet Hannon

    (@bethannon1)

    This seems to be a theme-related error with Raiden. Try logging in via FTP or your hosts file manager, navigating to wp-content/themes, and renaming that theme directory to “raiden_1_0_3-hold”.

    This will force your site to revert to the default WP theme (Twenty Fifteen). Hopefully, that will get your site back up.

    If so, then you can contact the Raiden theme author for help in getting the problem corrected. Unfortunately, we can’t help you here with that since Raiden is a paid theme. This sort of support is what you paid for when you bought the theme.

    If reanaming the theme directory doesn’t work, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

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