• Sudipto Mahmud

    (@sudiptomahmud)


    Hi, Newsletter form shadow problem. and close not working. how to control shadow? The form is not showing well on all pages, posts.

    Screenshot 2022-02-25 015233.png

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @sudiptomahmud,

    While there are options in the editor for the Form border, radius, etc, there’s not a setting for the shadow. However, perhaps you’ve added some Custom CSS? In the Custom CSS section of the Form editor, do you have any rules where you are adding a “box-shadow”?

    Also, please explain more about what you mean by “The form is not showing well on all pages, posts” — is it not displaying on some pages/posts? Or not displaying the way you expect?

    Please send over the URL to a page where we can take a look at how it’s displaying.
    Also, if there are pages/posts where it’s not displaying, please send over the URL to some examples as well.

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    Also, please explain more about what you mean by “The form is not showing well on all pages, posts” — is it not displaying on some pages/posts? Or not displaying the way you expect?

    Ans: yes. form not showing well. page, post.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Ans: yes. form not showing well. page, post.

    Meaning it’s not displaying at all?
    Or it’s displaying, but something about the display is different from what you expect (i.e. style)?

    If you can send over a URL, we can take a look at your form.

    Please provide a bit more detail about the specific issue. Screenshots of the settings for your form would be helpful as well. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    Website: https://nandik.org/

    Using: Prebuild form – “Newsletter Signup”
    Form showing: every page and post.

    And more problem: Dark Mode.

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    Hi, Please check. I need help.
    Website: https://nandik.org/

    Using: Prebuild form – “Newsletter Signup”
    Form showing: every page and post.

    And more problem: Dark Mode.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Do you have multiple copies of the same slide-in form active? Checking through the styles on the form, I see when I move that form a bit, there’s another one underneath:

    form
    Link to image: https://d.pr/i/U2vYQ1

    If so, please try deactivating the other copies.

    For the box-shadow, you could customize how it’s showing with some CSS — something like this should work (you can change the color, thicknesses, etc):

    div.mailpoet_form_slide_in {
      box-shadow: 0 3px 3px 0 blue;
    }

    Which Dark Mode are you referring to here? (i.e. which device/browser/etc)

    Thread Starter Sudipto Mahmud

    (@sudiptomahmud)

    Do you have multiple copies of the same slide-in form active?

    Ans: NO.

    Which Dark Mode are you referring to here? (i.e. which device/browser/etc)

    Ans: My theme default dark mood.
    Screenshot 2022-03-04 225826.png

Viewing 7 replies - 1 through 7 (of 7 total)
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