Newsletter is paused, it gives error

  • Resolved fatima656

    (@fatima656)


    4 years, 3 months ago

    A MailPoet logo will appear in the footer of all emails sent with the free version of MailPoet.

    The email could not be sent due to a technical issue with PHPMail: The email could not be sent: The MailPoet Sending Service has stopped sending your emails for one of the following reasons:

    You may have reached the subscriber limit of your plan. Manage your subscriptions.
    You may have had a poor deliverability rate. Please contact our support team to resolve the issue.

    Please check your sending method configuration, you may need to consult with your hosting company.

    The easy alternative is to send emails with MailPoet Sending Service instead, like thousands of other users do.

    It also gives error when i send using web host no email is send to any subscriber

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @fatima656,

    Yes, free users will see the MailPoet logo on the footer of all emails sent through our plugin. That’s expected.

    I see the MailPoet Sending Service has been paused for your account, that’s why you’re seeing this message. If you want to send using your own sending method, please go to the MailPoet’s Settings > Send With… tab and click on the “Other” to set up a different sending method.

    Don’t forget to activate it.

    Thank you!

Viewing 1 replies (of 1 total)
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