Newsletter only sends to one list, though multiple were chosen.

  • IAmediaworks

    (@iamediaworks)


    12 years ago

    Hi. New problem, with an easymail installation that has been working great ’til now.

    Set up a newsletter to go out to 5 lists – total of about 5200 recipients. Added recipients, and sent. After about 5 minutes, went back to the newsletters page, and the total recipients number dropped from 5200 to 695 – closer inspection of the report showed that only the first list got added. This has never happened before.

    Any thoughts?

    Thanks!

    https://www.ads-software.com/extend/plugins/alo-easymail/

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  • Thread Starter IAmediaworks

    (@iamediaworks)

    One additional thing: No new subscribers were added. And while the NL is still sending, this is up on the newsletters page – which illustrates the problem:

    Total recipients: 695

    All registered users
    5 Mailing Lists(?)
    2 Languages(?)

    The 5 mailing lists together have over 5000 members.

    Thread Starter IAmediaworks

    (@iamediaworks)

    OK – I’ve done a little more research by removing one of the lists and re-queueing the mailer. The plugin is stopping the recipients list creation process at the end of the first list.
    (I added 4 lists – the first one had 1964 members… the recipient list creation process completed at 1964, and said it was complete.)

Viewing 2 replies - 1 through 2 (of 2 total)
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