Newsletter Problem with language Tabs

  • Resolved ktat

    (@ktat)


    1 year, 9 months ago

    Hello Tribulant Support,

    there is a problem with our test site and live site with saving the language in Englisch and Germany.

    We replicated that error in the URL of the test page.
    For replication:
    – go to “configuration”, put in your E-Mail-Adress and “Save Settings”.
    – Create a newsletter and choose the E-Mail.
    – If you try to sent it, we will get a critical error, because it tries to use the full E-Mail-Adress for sending:
    example:
    Name: [:en]Sandbox[:de]Sandbox
    E-Mail [:en][email protected][:de][email protected]

    How can we fix this?
    Why doesn’t it resolve the shortcode for the language?
    WPML said to us, to ask the Plugin Developers.

    with kind regards,

    k.tat

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tribulant Software

    (@contrid)

    Hi @ktat – The issue has been fixed on your website and will be available in the next update! You can remove the link to your website for security reasons :).

    Have a good week.

    Thread Starter ktat

    (@ktat)

    Hallo again,

    thank you for that fix. But we still get an cricital error, when we want to register for the Newsletter via the form.
    It is the same problem there. Can’t send Mails from:
    [:en][email protected][:de][email protected]

    with kind regards,

    k.tat

    Plugin Author Tribulant Software

    (@contrid)

    Thank you for your reply! We will add further fixes in the next update.

    To clarify, this is only happening in the free version of our plugin. If you or the next reader owns the paid version, uninstall the lite version and install the paid version from our website (your data will remain). This is due to some coding changes we had to do to the free/lite version as WordPress Support wanted us to do them, but it causes issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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