Newsletter sent from different domain.

Check your wp-config.php file if there are some “defines” that change the domain: sometimes it is used during migration and then forgotten. Or try to ask the provider is the email sender is overwritten.

I just checked and there is nothing in the wp-config.php related to that.

While using another newsletter plugin it worked fine but with Newsletter it sends from the hosting’s shared ddomain …

Hi, the plugin just use the wp_mail() function (if not extended to use an SMTP with an SMTP plugin) and passing to it the sender name and sender domain you set on Newsletter main options.

If those settings are not respected it means somthing is changing them.

It’s not working because your plugin doesn’t have a SMTP authentication feature, so it sends via WP mail which sends of course with the shared domain name instead of an authenticated SMTP account.

Hi, if you need to send via SMTP you can install an SMTP plugin or use the SMTP addon provided with Newsletter. There you can set the SMTP host, user, password, and so on.

If you install an SMTP plugin (recommended), Newsletter will send using that SMTP since it uses wp_mail() which is, in turn, “modified” by the SMTP plugin.

Normally it’s not strictly required to use an SMTP and if the provider changes the sender is just a choice of that provider: most of them, in my experience, let to send with the blog domain even using the regular wp_mail() function provided by WordPress (which uses PHPMailer, which uses the standard mail() function of PHP).

Using an SMTP is anyway recommended because many providers add for that service the correct SPF records in the DNS making the delivery much more reliable.

Stefano.

• This reply was modified 2 years, 8 months ago by Stefano Lissa.

Hi,

I will test the SMTP addon provided with Newsletter, but I notice it says “SMTP (OBSOLETE)
This feature is obsolete. Use a third party SMTP plugin or our SMTP addon”

Can I still use it?

You can use it, but it’s advisable to use our addon and not the internal SMTP and recommended to use an SMTP plugin. Those plugins have many more options and test features.

I just tested the obsolete and it works.

By “addon” you mean those 3 options from this page? https://www.thenewsletterplugin.com/documentation/addons/delivery-addons/smtp-extension/

WP Mail SMTP
Post SMTP Mailer
Easy WP SMTP

Those are 3rd party plugins, we have an SMTP addon as well, see the Newsletter addons page on the side menu.

Stefano.

Here? https://www.thenewsletterplugin.com/integrations

Please give me the direct link.

A ok I found it in the plugin itself.

I installed the addons manager.

The create a new account or “Get a free license” is not working, on that page you mentioned.

I inserted my license key and the create new user account is no longer on the page, but that feature didn’t work at all or when you click on “Get a free license” on an add-on.