• Resolved ascoandy

    (@ascoandy)


    Hi,

    I recently started a thread as below and I want to reopen it as my newsletters have disappeared again. I am concerned that there is an update (either Mailpoet or otherwise) that is losing the newsletters.

    https://www.ads-software.com/support/topic/newsletters-have-disappeared/#post-16629047

    When I come to view my newsletters there is only one available along with a welcome email which were set up years ago.

    I’m not sure why these remain after the rest of the newsletters have been deleted but there should be at least another 4 newsletters that have been produced in the last 12 months that should show as well.

    Do you have any suggestions as to how this old database is replacing the newer one? Is it an MP update doing this? Why is MP picking up an old newsletters data table?

    In the meantime I am restoring the newsletters as previously mentioned from an Updraft Plus backup from September 2022 although this is not ideal and I would really like a resolution to this issue

    Regards

    Andy S

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