• Resolved daniel27lt

    (@daniel27lt)


    Hi there, I am having issues sending newsletters to users. For example if a new user signs up the confirmation email does not get sent to Outlook/Hotmail accounts, but it works fine for all other accounts such a Gmail. I also test send emails while creating a new email and these too do not go though to Hotmail accounts,but works fine for example Gmail accounts.

    I have contacted my hosting and there no issues found here, such as DNS etc. I IP and domain names are not blacklisted. I have also contact Mircosoft support team just to get an answer but everything is fine and I should be able to send emails etc.

    I am not to sure if this will help, but when a new user signs up for the first time a confirmation email does not get sent to there Hotmail/Outlook accounts also but does for Gmail etc.

    Any help would be great as i have tried everything I can think off as this is important as I am missing out on Hotmail/Outlook users.

    Thanks

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Viewing 4 replies - 1 through 4 (of 4 total)
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