Next Button: /wp-json/v1/cf7mls_validation 500 (Internal Server Error)

  • Resolved frebi

    (@frebi)


    1 year, 10 months ago

    Hey There,
    we’re using the newest versions of multi-step, cf7 and wordpress. It all worked fine for about three months, but yesterday we figured out, that the plugin isn’t working anymore and runs into a 500 (Internal Server Error) when the “Next Button” is clicked.

    First i thought the issue is related to one of our caching settings, but even disabling the entire W3 Total Cache Plugin doesn’t fix the problem.

    We planed on adding WAY MORE Multi-Step-Forms to our site and invest into the Pro-Version of your Plugin. So i hope you can help me on this.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mialewp

    (@mialewp)

    Hi @frebi,

    Thanks for reaching out. Does it work if you deactivate Multi Step for Contact Form 7 plugin, please?

    If this error just came when you activated our plugin then please reach our technical team to help you check and fix it faster: ninjateam.org/support

    Looking forward to hearing back from you.

    Best regards,
    Mia

    • This reply was modified 1 year, 10 months ago by mialewp.
    • This reply was modified 1 year, 10 months ago by mialewp.
    Thread Starter frebi

    (@frebi)

    Thank you for your quick respond!

    I don’t understand what you mean by “Does it work if you deactivate?Multi Step for Contact Form 7?plugin”. How should your plugin work if i deactivate it?

    I did so, and as intended it’s showing all Steps, including shortcodes, on one page now.

    As mentioned before it worked fine for some time, but it seems to have stoped working in the last days / weeks. So i was wondering if this problem might have been caused by an update.

    Plugin Support mialewp

    (@mialewp)

    Hi @frebi,

    Sorry that I misread.
    Could you please reach out technical team via?ninjateam.org/support?

    We would like to check further on that.

    Waiting for your response.

    Best regards,
    Mia

    How was this resolved? I am having the same problem.

    Hi @rkgarnett ,

    Thanks for joining the thread!

    Could you please reach out to our technical support team with the details of this issue.

    Kind regards,
    Alina

Viewing 5 replies - 1 through 5 (of 5 total)
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