Next Quote clear the widget

Hi Eric,

Sorry for the late reply. I needed to make the review teams requests priority. I notice the link to your site you have it working without the link. Could you review these troubleshooting steps and see if any offer any insight to what may be causing this. I am unable so far to replicate the issue on my side.

Some troubleshooting tips here: https://www.ads-software.com/plugins/quotes-llama/#%28troubleshooting%29

Hello,

I disabled the “next quote link” in the widget has not seeing any reply here…

I just re-enabled it so you can now test it again…

I am using the your widget and I have no cache plugin. The “next quote link” was working fine at the beginning (mid-October 2024) so I don’t know what update is causing this problem.

Even if this is probably caused by a conflict somewhere, I don’t really want to go thru heavy deactivate all plugins process nor uninstall/reinstall to avoid entering again all quotes manually…

I can try a debug (but I am not used to) and provide a heath site report if of any help…

Thanks for taking the time to look at this

Eric Collart

Yes, any information at all would be helpful. It is including the scripts but something is preventing the java-script from running. Do you have other functions of your site that utilize java-script and are they responding as expected?

I am unable to perform the troubleshooting steps for your site myself. When re-installing or uninstalling the plugin, the quote data is not removed.

As well, visit the manage tab for the plugin and do both a .csv and .json export of your quotes so you have a couple backups.

• This reply was modified 3 months, 1 week ago by oooorgle.

I am unable to answer your question about java-script.

If the quotes are not deleted, I will test deactivate/reactivate and then uninstall/reinstall and let you know but I probably won’t be able to do that today (late evening here)

Eric Collart

Hello,

here is what I tried:

1. Export quotes in JSON and CSV
2. Delete table in DB
3. De-activate plugin
4. Re-Activate plugin
5. Import JSON exported file
6. Problem still there
7. De-activate plugin
8. Suppress plugin
9. re-install plugin + activate
10. Problem still there

I’ll posted the information collected by site health in next reply

Eric

Info collected bit Site Health tool:

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wordpress: writable
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If a conflict exists with another plugin or theme we would need to test that. The health report mentions the plugin just once and only lists its version and author. There are no errors, warnings or notices in the report. Could you please check and try the following:

View the console and enable WP_DEBUG mode to check for notices, warnings or errors.

Deactivate all other plugins and verify the problem still exists.

Test some different themes and verify the problem still exists.

Hello,

I agree that there should be some conflict but I don’t want to go thru all tests on a working site having about 80 plugins …

Don’t worry if you cannot find the problem, I will just remove the “next quote link” on the widget as it is not a vital feature for me…

I realize that you want to solve the problem but I have no time nor knowledge to help further… Sorry about this

Eric Collart

I fully understand the complexity with that many plugins and certainly not on your live site.

If I may suggest, and this is what I do… I have a separate WordPress installation (test site) where I can do my best, worry free, to troubleshoot updates and things like this and then reset it very easily.

I really would like to understand why it’s doing that. I have a couple other users with another issue of the page mode returning 0’s that I can’t pin down. Yours here is the first that I am aware of. I have some ideas of things I want to research and refresh on. If I find I’ve missed or messed something I’ll update and inform.

Thanks.

If anyone else in the community is experiencing this same issue, please do comment.

By the way, I tried to check “Autorefresh” in the widget and it displays “undefine undefine undefine”

Did I forgot something or is it not normal ?

I tried “Autorefresh” in case it can replace the “next quote link”…

Perhaps this could help to understand “next quote link” question…

I tried in the past to create a staging site from my site but I didn’t succeed (I am far from being a king in the very unfortunately more and more complex WordPress) so I have no test site…

I hope some other users could help …

Eric