NextGEN 2.0.74 get white screen when Manage Albums

Same problem here. Was hoping that update will fix it, but its still the same.

/wp-admin/admin.php?page=nggallery-manage-album
^^ That page goes blank.

WP: 4.1.1
NGG: 2.0.76

@roxiebaby007 – Have you checked for conflicts with other active plugins?

@maysky – Please start your own topic so we can try to help you with your specific issue on your specific site.

See https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

Thanks!

– Cais.

Same problem here… also current version 2.0.76 has the same effect.
@photocrati: for me it seemns that roxiebaby007 and maysky having the same problem.
I changed to previous nextgen version (2.0.71) without success. When deactiviting all other activated plugins, nggallery-manage-album shows the known page where galleries can be linked to albums. As soon as I am activating one additioanl plugins, nggallery-manage-album shows again empty page.

I have 2 sites running twentyfourteen theme, WP 4.1.1, NGG 2.0.76. NGG albums works on 1 site (call it site Alpha) and not the other (call it site Nada). Both share a majority of the same plugins all at most current versions.

I deactivated all plugins on Nada that were not on Alpha. Still could not access albums on Nada (WSOD).

@maysky: Did you start a new topic? Sounds like we have the same issue along with @ohs. If you did start a new topic, would you be able to post a link to it in this topic so I can see if you were able to solve it? Thank you!

Also, @maysky and @ohs, how large are your galleries? On site Nada (where I can’t access albums) I have 140 galleries with at least a total of 10,000 images. Site Alpha has far less – 25 galleries with total of about 2200 images.

On my site I have 100 galleries, 4000 images. Changing theme does not have a positive effect.

Yeah. My galleries are quite bigger then both of you guys all together ??
91038 Images
950 Galleries
But i dont think that it makes any difference.

And I did start a new topic.
https://www.ads-software.com/support/topic/white-screen-on-manage-albums-on-ngg-2076-and-wp-411

Thank you @maysky and @ohs for your gallery numbers. Glad to see that there is an NGG user out there who has a massive number of pictures/galleries. We have purposely held off on adding our archived content from old ASP site until we fully test drive NGG, and our numbers could easily swell to a similar size.

@photocrati:
Since I can’t access albums right now, I’d like to add the new gallery by manually updating the ngg_album table. I’m trying to understand
the data in the sortorder table. Here is a sample of 1 record. I can see that I would need to increment the value after i: and insert the
galleryid between the double double quotes. What value would I need to use for s:?. Also, just to round out my understanding of this
column, what is the value after a: used for?
a:8:{i:0;s:3:””153″”;i:1;s:2:””96″”;i:2;s:2:””97″”;i:3;s:3:””154″”;i:4;s:3:””155″”;i:5;s:3:””156″”;i:6;s:3:””157″”;i:7;s:3:””158″”;}”;

a:?:{i:index;s:?:””galleryid””;

I’m seeing the sortorder for the album where I would like to insert the gallery as:
WyIxOTgiLCIxOTciLCIxOTYiLCIxOTUiLCIxOTMiLCIxNzMiLCIxNzIiLCIxNjkiLCIxNjgiLCIxNjYiLCIxNTIiLCI1IiwiOTUiLCI4OSJd

Is this longtext encrypted? I noticed that this album is also the only album with a value in extras_post_id = 23589.
All other albums have extras_post_id = 0.

I got my albums to show up again. Took album.php from NGG 2.0.66.29 and overwrote the same file from 2.0.76. I used 2.0.66.29 because I happened to have it unzipped, and I figured that version was far enough back when we were able to access albums. HOWEVER, I cannot drag and drop to add a gallery (or another album) to the selected album. I saw the inability to drag and drop in other forum topics. I’ll chase that one down later.

Hopefully @photocrati will be able to use the diff between 2.0.66.29 and 2.0.74 (when I first was not able to view albums) to solve the issue.

I did some more tests after reading last comment of @roxiebaby007.
– On my first site I “updated” current version of nextgen back to 2.0.66.37 and it is again working with all other plugins activated.
– But on my second site version 2.0.74 is still perfectly working also with all other plugins activated. The list of plugins are identical.
So far I do not think that there are some bad side effects with some special plugins.

Fatal error: Out of memory

If i click on manage Albums it shows up
Fatal error: Out of memory

@rene Otto – Memory errors such as those generally mean the PHP Memory Limit is too low for your site and the actions being taken there. Try having that raised by your web host. If that does not help, please start a new topic and/or send us a Bug Report.

@roxiebaby007 – We don’t have anything specific at the moment, but as noted it could be a memory limit issue. If your current troubleshooting has still not resolved the issue then please send us a Bug Report so we can get a closer look at your specific site.

Thanks!

– Cais.

Link: https://nextgen-gallery.com/report-bug/

Forgot to mention that the first fix I tried was to increase memory from 128M to 256M and 512M and still no album mgmt page appeared. Just WSOD.

@photocrati, where can I find a spec for the sortorder column in the ngg_album table so I can manually add the gallery myself? I’ll also submit the Bug Report.

@roxiebaby007 – We do not recommend manually adding entries into the database … and we seem to have possibly found what this issue may be for most sites.

How many images do you have in your NextGEN Gallery installation?

– Cais.