• Resolved fabiom24

    (@fabiom24)


    NextGEN Gallery ver. <small>3.54</small> causes this error when I open a gallery:

    PHP Fatal error: Uncaught RuntimeException: D:\inetpub\webs\sentieroverdeorg\wordpress\wp-content\plugins\nextgen-gallery/templates\D:\inetpub\webs\sentieroverdeorg\wordpress\wp-content\plugins\nextgen-gallery\templates\Thumbnails\default-view.php.php is not a valid MVC template in D:\inetpub\webs\sentieroverdeorg\wordpress\wp-content\plugins\nextgen-gallery\src\Display\View.php:284
    Stack trace: 0 D:\inetpub\webs\sentieroverdeorg\wordpress\wp-content\plugins\nextgen-gallery\src\Display\View.php(122): Imagely\NGG\Display\View->find_template_abspath()

    ….

    4 D:\inetpub\webs\sent in D:\inetpub\webs\sentieroverdeorg\wordpress\wp-content\plugins\nextgen-gallery\src\Display\View.php on line 284

    May I make a rollback of NextGEN Gallery, or there is a different solution?

    Thanks in advance for support

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @fabiom24,

    Could you please provide us with the NGG shortcode structure from that gallery page?

    Let’s try deleting NextGen Gallery plugin then installing it new to see if that’ll change anything.

    Thread Starter fabiom24

    (@fabiom24)

    Hi @mihaiimagely,

    • all gallery pages give the same error
    • if I delete the NextGen Gallery plugin, I’m afraid of losing all the galleries and images
    • are you sure that deleting and reinstalling NextGen Gallery is necessary?

    Thank you,
    Fabio

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @fabiom24,

    Deleting NextGen Gallery plugin and installing it new is absolutely safe and wouldn’t affect your existing galleries.

    Thread Starter fabiom24

    (@fabiom24)

    I deleted and then reinstalled the plugin, no problem with the data, but the error was not eliminated ??

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @fabiom24.

    We are sorry to hear of the problem. Could you please let me know if you host your site on an IIS (windows) server?

    I think there are currently path problems with IIS that persist in the last build, so you may want to roll back to NGG 3.41 until 3.56 is released.

    I have the same error running NGG 5.0 up to NGG 5.55 on local with Wampserver64 | PHP 8.0.56 on Windows 10.

    NGG 3.41 is OK

    Hope this information could help you resolve that problem.

    Thread Starter fabiom24

    (@fabiom24)

    Thanks NGG 3.41 is OK

    Same problem, also on xampp on windows. Every version above 3.50 crashes.

    This path and filename in the error show it’s completely mangled:

    [27-Dec-2023 20:58:24 UTC] PHP Fatal error: Uncaught RuntimeException: C:[REDACTED]\wp-content\plugins\nextgen-gallery/templates\C:[REDACTED]\wp-content\plugins\nextgen-gallery\templates\Thumbnails\default-view.php.php is not a valid MVC template in C:[REDACTED]\wp-content\plugins\nextgen-gallery\src\Display\View.php:284

    • This reply was modified 1 year, 2 months ago by GldRush98.
    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @fabiom24, @snpotton, @gldrush98,

    I am happy to inform you that this problem got fixed in one of the previous NextGen Gallery updates.

    Thanks

    • This reply was modified 1 year, 1 month ago by Mihai Ceban.
    Thread Starter fabiom24

    (@fabiom24)

    Plugin updated to the 3.57 version, now works ok, thanks

Viewing 10 replies - 1 through 10 (of 10 total)
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