NextGen Gallery alt text and pics missing

  • Resolved jojojona

    (@jojojona)


    1 year, 2 months ago

    Hello.

    Some of the photos we uploaded are missing and whenever we upload our photos, the alt text goes missing. We already searched for any options that might be doing this, but we found none.

    How do we solve this?

    Thank you for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    Hi @jojojona,

    Could you please let us know how do you store the alt text? NextGen Gallery would try to import it from “EXIF and IPTC” title image meta if such exists and would populate it out of the image’s title if the title meta isn’t present.

    Please let us know what stands for the image’s Alt/Title if you visit the gallery from “Manage Galleries” and check its captions field?
    Are all of the uploaded images present there? Sometimes, it is just a caching matter that prevents the site from displaying new media on the pages.

    Worth noting that none of NextGen Gallery ( lite version ) lightboxes are able to display image’s Alt/Title but they should be able to display the description captions. Descriptions are populating from the caption “EXIF and IPTC” metadata.

Viewing 1 replies (of 1 total)
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