Nextgen Gallery not working

@mmairs05 – There may be a plugin conflict as you noted the functionality was intermittent as you updates other plugins … have you checked for that sort of conflict?

– Cais.

Hi,

Yes I have deactivated plugins all over the place with no success. One minute it’s working OK then it won’t work for days then all of a sudden it starts working again but not normally for very long. This is with or without updating anything.

Even happens when I update NextGen plugin.

I have spent hours trying to fix it.

@mmairs05 – Are there any caching plugins that have been installed but not completely removed (deactivating often does not do enough in their cases)?

There may also be some sort of caching on the server side of your site as well that may be affecting things which are originating outside of WordPress, have you looked at those possibilities?

– Cais.

Hi,

No I don’t have any caching plugins. Not sure how to check for caching on the server side though, do I have to contact my hosting provider to find this out?

I only have 6 plugins in all – including NextGen.

@mmairs05 – I just checked you site and everything appears to be displaying as expected. Are you still seeing the issue(s) you were previously?

– Cais.

Hi,

I Googled the problem and found a few people had said that the Highslide seems to work even when the other effect did so I tried that and it works great. Am quite happy to settle for that.

Thank you for your help.

Regards Margaret

@mymairs – Thanks for the tip!

– Cais.