NextGen Gallery plugin causing [] operator error while editing page

  • Resolved 8emi95

    (@8emi95)


    6 years, 3 months ago

    Hi!

    Recently I moved a client’s website to a new server and I’ve run into some problems.

    Little history:
    After moving I couldn’t access WordPress, I got “Error thrown [] operator not supported for strings”. I’ve found that the problem was with Revolution Slider and PHP version, I changed some code and it was fine.

    The current problem:
    While editing a page when I click the preview or try to save it, it gives “Error thrown [] operator not supported for strings” again. I found that after deactivating NextGen Gallery, previewing or saving edits will result in HTTP 500 error.

    Solutions I’ve tried so far:
    I’ve updated everything I could (WordPress itself, plugins).
    I tried checking the plugin’s PHP files but the syntax seems up-to-date.
    I’ve tried fixing the HTTP error but I would need the plugin activated anyway (there’s a bunch of galleries on the website).
    None of this helped.
    I also thought of reinstalling the plugin but haven’t tried it yet.

    Info (checked with WP-ServerInfo plugin):
    WordPress version: 4.9.7 (same error with previous version)
    NextGen Gallery version: 3.0.6 (I also have NextGen Pro 1.6.4)
    PHP version: 7.1.19
    PHP Memory Limit: 1,0 GiB (although sometimes it changes to “unknown” despite the php.ini settings)
    PHP Max Upload Size: 64,0 MiB
    PHP Max Post Size: 76,0 MiB
    PHP Max Script Execute Time: 300s

    Can somebody please help me with this?

    • This topic was modified 6 years, 3 months ago by 8emi95.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @8emi95 ??

    ” after deactivating NextGen Gallery, previewing or saving edits will result in HTTP 500 error.”

    – This doesn’t sound like an issue related or sourced from our plugin… have you tried reaching out to your hosting provider to review the errors from their end?

    – Becky

    Thread Starter 8emi95

    (@8emi95)

    Hi Becky!

    Thank you for the response.
    I haven’t contacted the hosting provider for the exact reason you talked about: It doesn’t sound like it’s related to the plugin and it only occurs when the plugin is DEactivated, and I would very much NEED the plugin activated.
    It’s a tattoo saloon’s site with hundreds of pictures in several galleries, client’s decide whether to get a tattoo there or not based on these pictures so it’s extremely important that the plugin is activated AND works properly. But it doesn’t, it gives the operator error when I try to edit a page, and that’s the issue.
    If I solve the HTTP error but the operator error persists (chances are it would) then I’m still not done.

    Plugin Contributor Imagely

    (@imagely)

    Hi @8emi95

    Thanks for your reply. I can see that you have previously specified that you are using NextGen Gallery 3.0.6 which is the latest version with NextGen Pro 1.6.4.

    Being that the latest version of NextGen Pro is 2.6.3, I would update it just to make sure that there aren’t any conflicts between it and NextGen Gallery.

    Please let me know if that helps,
    Mihai

    Thread Starter 8emi95

    (@8emi95)

    Hi Mihai,

    Yesterday I was finally able to solve the problem. Turns out the problem was actually with the theme I used, I just had to reinstall it.
    I don’t know why the operator error didn’t appear when I only deactivated NextGen, but at least NextGen and everything else works now.

    Regardless, thank you for help. Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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