NextGen messes up my e-commerce

@mrhugzzz – We’re not aware of that particular topic … have you updated to the latest version of NextGEN Gallery and still see this issue?

– Cais.

Cais,

I had the latest version of NextGen and still had the issue. It was actually my Host service tech department that tracked down the issue as I would never have gone that route.
I tested it myself and had others test it as well with a free file download I had on my site. In all instances, when NextGen was active, the downloads didn’t work. When it was disabled, no problems.
I have since deleted NextGen and am now using the Jetpack gallery plugin with no problems at all.

@mrhugzzz – Thanks for the update, sorry to see you go to another option.

– Cais.

Cais,

I’m sorry too as I was very satisfied with NextGen and had created quite a few galleries on my website which I now have to redo.
Unfortunately, I needed to find a solution right away as I started a new campaign which was having a lot of downloads and I couldn’t respond to each one individually or risk losing a customer because of Social Media messaging about troubles with the downloads.
If there is a fix for this, please let me know and I will be happy to reinstall and use NextGen.
Steve

@mrhugzzz – We’re looking at a similar issue that WooCommerce has and believe we have sorted out that problem, but I cannot say it will also correct the issue you are seeing.

It will likely be a few days before we can get this release out as well.

– Cais.

@mrhugzzz – We’ve just released a quick beta that should have a fix for this, among other things. If you want to try that, you can download it here:

https://www.nextgen-gallery.com/nextgen-gallery-latest-beta/

We’d love to get confirmation that it works. This hould be officially released in another day or so.

Thanks! (Erick)