NextGen Plus prevents ShortPixel AI Optimization

  • Resolved dajuan

    (@dajuan)


    4 years, 5 months ago

    Hi NextGen team, I’m using ShortPixel Adaptive (SPAI) Images to serve images in WebP format. Unfortunately, NextGen Plus isn’t allowing SPAI to serve the images in an optimized fashion (WebP). Can you look into addressing this with them? It would GREATLY improve the performance of NextGen Galleries.

    Note: I couldn’t submit this through Imagely Support because my account just expired. I want to wait to re-up after this issue is resolved.

    The page I need help with: [log in to see the link]

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  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @dajuan,

    We are sorry but we are not allowed to provide any support for the premium plugin here in the forum. You will need to repurchase a membership with Imagely should you want to receive any support for Plus or Pro then reach us using https://www.imagely.com/support/ form.

    Thanks for your understanding

Viewing 1 replies (of 1 total)
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