NextGEN slideshow not working with Firefox v10

  • I am using NextGEN with EasyFancy box to play my slideshows. This works well in Crome and a previos version of Firefox. However since I have the new version of Firfox, I get this message when I try and play the slideshow. “The Flash Player and a browser with Javascript support are needed”.

    Also it doesn’t do anything at all in IE8

    The site address is https://c0268214.myzen.co.uk/chiltern-estate/

    I have looked at hundreds of help pages in the forum but nothing seems to be working for me, so if anyone has any thoughts i’d be really grateful – this is driving me mad!

Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter FrogM

    (@frogm)

    OK – so slightly difficult to test now that it is doing something different again! However I have tried all of the above and they all produce the same effect – across all browsers – the galleries now all open but below the website page… at least it is being consistant I guess. ??

    This new effect still happens even if I remove the new line of code from the header.

    I really didn’t think I had changed anything else – I have reactivated all the plugins that I originally turned off…

    Thread Starter FrogM

    (@frogm)

    Hi – sorry. Just after my last post I deactivated all my plugins and reactivated everything that should be ative and am pleased to say – I am back to where I started (didn’t think that would make me happy – but times change).

    So I have re tested and if I switch to WP2011 theme hey presto it works in IE8! So is it Thesis that is causing this issue somewhere?

    Also I have tried deleting PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN" "https://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd" but that doesn’t seem to have made any difference.

    Hi, sorry you are having so much trouble with debugging this but I think you have come closer to the source. It does look like it’s something in the theme that causes this.

    Will do quick scan of the theme included javascript ??

    Oh… one last thing to try:

    Move that <meta http-equiv="X-UA-Compatible" content="IE=Emulate8"> in your header.php way to where you see <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> (right above or below it should be fine) and maybe change that IE=Emulate8 back to IE=8

    Apparently, that meta tag needs to be before any scripts are called so currently it is too far down the head.

    UPDATE: Nothing in script files but I do get a lot of ver basic (!) errors when running https://validator.w3.org/check?uri=http%3A%2F%2Fwww.gardendesignco.co.uk%2Fchiltern-estate%2F&charset=%28detect+automatically%29&doctype=Inline&group=0

    You absolutely need to take care of the errors related to stray <html> and <body> elements!

    Thread Starter FrogM

    (@frogm)

    hmmm – I didn’t ever find a header.php, or that is to say – I did but it just had a few lines in it about hooks. So I had a look around (under wp-content/themes/thesis/lib/html) and came across a file named frameworks.php.

    This is where I changed the <!DOCTYPE html>. However I can’t find anything that seems to resemble the above. The hooks where I put the <meta http-equiv=”X-UA-Compatible” content=”IE=Emulate8″> is just blank and you add in your own bits of code – like the custom file editor.

    Sorry – I still seem to be on a rather steep learning curve! ??

    Thread Starter FrogM

    (@frogm)

    I had a look at the validator results but I couldn’t make head or tail of them! So does that mean I have html and body tags where I don’t need them?

    So basically, several things:

    in your footer.php (i guess, or maybe a theme option allowing for a footer message?) there is this which simply is not allowed to exist there:

    <html>
<body>
<p style="float: left;">Website design by <a href="https://www.frogmarketing.co.uk">Frog Marketing</a></p>
<br/>
</body>
</html>

    replace with

    <p style="float: left;">Website design by <a href="https://www.frogmarketing.co.uk">Frog Marketing</a></p>
<br/>

    Then somewhere in your sidebar there is a text widget that somehow starts off with two loose

    <html/>
<body/>

    tags. No idea how the get there but they need to be removed…

    Thread Starter FrogM

    (@frogm)

    Thank you for that! Will take care of that now.

    Oh – a helpful chap from Thesis has just sent me this…https://voidzonemedia.com/solutions/thesis-ie8-remove-ie7-emulation/ do you think it could be the solution? I will give it a go in a sec.

    Thread Starter FrogM

    (@frogm)

    Woopie – it works! I’m hoping that this snipit might work for some other sites I’m having problems with in IE!

    Thank you so much for all your help with this one!

    Oh – just a thought – you said something about a horizontal scroll bar in IE9. Is this something I need to look at (please do feel free to tell me to go away – I am conscious I have already taken up a great deal of your time!)?

    You seem to have fallen victim of a rather complicated theme that is based in a complete framework. I did not realize that so gave some general ‘normal’ theme tips. Great that you got it working after all!

    Thanks for sharing the link to https://voidzonemedia.com/solutions/thesis-ie8-remove-ie7-emulation/

    About the scroll bars in IE9 it might be enough to increase the box size just a few pixels. Otherwise, you can find some other threads on the forum about scroll bar issues and how to get rid of them.

Viewing 11 replies - 16 through 26 (of 26 total)
  • The topic ‘NextGEN slideshow not working with Firefox v10’ is closed to new replies.