• Resolved tulsabobt

    (@tulsabobt)


    I have updated to latest version but it says it is 2.0.66.16 and I see it goes to past version 3, so if mine is not updating for some reason let me know.

    Anyway, seemingly out of the blue (no server changes, no new plugins or plugin updates, no wordpress version updates) my widget that displayed wonderful random thumbnails for months just went blank. When I look at the source code the html for the images is there, but all that displays is a blank 1×1 pixel square. I have included a screen capture showing this. If anyone can help me figure this out I would appreciate it.

    Thank you!
    Bob
    https://kxoj.com/wp-content/uploads/2014/08/nggproblem.jpg

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @tulsabobt – I had a look at your site (found via the screenshot) and I can see what you are showing in your screenshot. Have you tried placing that widget into a different area to see if something odd is happening in that specific location?

    – Cais.

    Thread Starter tulsabobt

    (@tulsabobt)

    Yes, I have tried sidebar and even other nextgen widgets like slideshow. All come up blank in all locations. I have disabled all plugins and all the usual troubleshooting. Anything else I can try? Permissions issue? Are thumbnails created on the fly?

    Thanks,
    Bob

    Thread Starter tulsabobt

    (@tulsabobt)

    also just downgraded to 2.0.61 and no change. Again thanks for any help you can give.

    Plugin Contributor photocrati

    (@photocrati)

    @tulsabobt – When did this issue start?

    – Cais.

    Thread Starter tulsabobt

    (@tulsabobt)

    I was on vacation week before last and when I got back I noticed it. I own the server and no OS or PHP updates have occurred lately, and it worked fine for months. Again no plugin additions or theme changes. What’s weird is being able to see the HTML in the source but it not showing up…

    Thread Starter tulsabobt

    (@tulsabobt)

    Also the other Nextgen widgets also show up as blank

    Thread Starter tulsabobt

    (@tulsabobt)

    I also noticed when I save the widget options, such as putting a “1” in and setting it to “only galleries not listed” it will not save. It just reloads defaults. it WILL save my size though.

    Thread Starter tulsabobt

    (@tulsabobt)

    Well I found a workaround! In the default css it looks like this:

    .ngg-widget, .ngg-widget-slideshow {
    margin: 0;
    overflow: hidden;
    padding: 5px 0 0 0;
    text-align: left;
    }

    I created custom css and changed overflow to “visible” and made it !important, and now my thumbs are showing again.

    Hope this helps
    Bob

    Plugin Contributor photocrati

    (@photocrati)

    @tulsabobt – Thanks for the update, Bob. I’m glad you found a work-around for this.

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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