Ninja 3.6.13 broke all forms

  • Resolved Frederic

    (@wpexpertca)


    2 years, 2 months ago

    Hi,
    I updated to version 3.6.13 and all forms are gone now!
    I tried to reverse back to 3.6.12 and 3.6.11, but both versions is giving a fatal error and the plugin can’t be activated anymore…
    Reinstalled 3.6.13 but no forms in Ninja dashboard, just a blank page.
    Can you check asap your code?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @wpexpertca

    Based on other topics in this forum, it looks like updating your PHP version of 7.4 or higher if it’s not already should do the trick. Hope this helped.

    Plugin Support Curtis

    (@curtisbrownlee)

    Hello,

    We sincerely apologize for the issue. Our engineering team has just released an update to address an issue that was affecting older version of PHP. If you would, can you install Ninja Forms version 3.6.14 and let us know if this works for you?

    • This reply was modified 2 years, 2 months ago by Curtis. Reason: grammar
    Thread Starter Frederic

    (@wpexpertca)

    Hello @curtisbrownlee,

    Last version worked! All forms are back and no more errors. Thanks.
    @aakash8 -> Thanks but I read the previous tickets and I saw that I needed to be at 7.4 which I did before opening this ticket but thank you! ??
    This issue can be closed.

Viewing 3 replies - 1 through 3 (of 3 total)
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