Ninja chart incompatability

  • Resolved Jason Chong

    (@dantianhealth)


    3 years, 2 months ago

    When I enable this plugin it is now causing a page on which I use the ninja forms plugin to return completely blank html. When I disable this plugin the page works again. I have tested against all other plugins on my site and cannot identify an incompatibility elsewhere. I have tried changing settings within the plugin with no luck.
    This is a new error which I suspect arises from your recent update as there was no issue previously.
    Would like some insight into how to fix this

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Magazine3

    (@magazine3)

    Can you please share the issue URL once? So that we will go through it and get back to you accordingly.

    Thread Starter Jason Chong

    (@dantianhealth)

    For some reason it has stopped being an issue. I have no idea what is different now. I’ll keep an eye on it and let you know if if crops up again

    Plugin Author Magazine3

    (@magazine3)

    Glad to hear it. If you face it again then let us know back, So that we will assist accordingly to resolve your issue.

    Thread Starter Jason Chong

    (@dantianhealth)

    It is still there, I think I was testing it inaccurately. I have the review shortcode active in my off canvas menu which is only visible on mobile (I had disabled this in my testing and hence why it appeared to no longer be an issue).
    The only page I have an issue with (https://dantianhealth.com.au/cost-acupuncture/) is the only page on which I use ninja charts plugin.
    I have left both plugins activated so you can see but would appreciate a swift attention to this so that the issue is not live for too long
    Thanks

    Thread Starter Jason Chong

    (@dantianhealth)

    Hello, any chance you can help me with this?

Viewing 5 replies - 1 through 5 (of 5 total)
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