Ninja Form Bug

Hi,

What do you mean under 1/3? I cannot imagine how hCaptcha widget can be shown only in 1/3 of its width (or height)?

Also, you have JS errors in the console. Under some race conditions, they may prevent execution of hCaptcha JS code. In such a case, you will see an hCaptcha placeholder only (without the checkbox to click and text). It is not our bug. You should fix JS errors on your website.

Good morning,

No, 1/3 means that it doesn’t work well 1 out of 3 times.

This has nothing to do with the JS error, I had already tested.
Even without the error, the hcaptcha does not display well. I have the same problem on another site with ninja form. Moreover, even when the hcaptcha is ok, it does not work.

Looking forward to your help.
Thank you

• This reply was modified 1 month, 1 week ago by wessyl.
• This reply was modified 1 month, 1 week ago by wessyl.
• This reply was modified 1 month, 1 week ago by wessyl.

Also impossible to validate the captcha??
https://ibb.co/dtTLWz5

Begin System Info

-- hCaptcha Info --

Version: 4.6.0
Site key: Set
Secret key: Set
Theme: light
Size: normal
Language: Auto-detect
Mode: live
Custom Themes: Off
Config Params: Not set
API Host: js.hcaptcha.com
Asset Host:
Endpoint:
Host:
Image Host:
Report API:
Sentry:
Backend: api.hcaptcha.com
Turn Off When Logged In: On
Disable reCAPTCHA Compatibility: On
Whitelisted IPs: Not set
Login attempts before hCaptcha: 0
Failed login attempts interval, min: 15
Delay showing hCaptcha, ms: 500

• This reply was modified 1 month, 1 week ago by wessyl.
• This reply was modified 1 month, 1 week ago by wessyl.

https://ibb.co/dtTLWz5

It was a hard case. It took a lot of time to understand what was going on. I was able to reproduce only in an incognito window, at the first load. No caches, no cookie – then I see the issue.

It is a race condition caused by number of scripts present on the page, server response times, etc.

I have fixed it. Could you please try v4.7.0-RC1 of the plugin? Download zip, install the plugin from on your site and kindly let me know.

Thank you.

• This reply was modified 1 month ago by kaggdesign.

I have fixed one more issue with Ninja forms. So, please download and install the 4.7.0-RC2. Kindly let me know when done.

Thank you.

Thank you for your feedback.

I can’t download the RC2, I have a 404 back.

Thank You

Apologies, here is an accessible link to 4.7.0-RC2. Kindly let me know. Thanks.

Thank you very much, it’s perfect especially seems to correct all our problems.

Just chiming in here to say that version 4.6.0 also did not work with Ninja Forms for me, when submitting a form the Captcha showed as not completed, even though it was. The new version you provided fixed the issue, however I can report another (less severe) bug.

With version 4.6.0, when the “Force hCaptcha” option was checked, the Captcha solver was triggered when submitting the form. With your version 4.7.0-RC2, this no longer works. When clicking on submit and the Captcha has not been solved, it is validated and shown as not completed instead of triggering the solver. So essentially the “Force hCaptcha” option no longer works.

Nevermind, it works! Turns out I just needed to re-create the hCaptcha field in the form after toggling on “Force hCaptcha”. Then the popup works on submit even when hCaptcha is set to invisible.

Thank you for reporting!