NInja forms Stuck on Processing

  • Resolved ciaranbomba

    (@ciaranbomba)


    3 years, 11 months ago

    Hi I’ve got a form and it is now stuck on Processing and I am getting the below message

    front-end.js?ver=3.5.3:2280 Uncaught TypeError: Cannot read property 'nonce' of undefined
    at i.submitErrors (front-end.js?ver=3.5.3:2280)
    at p (backbone.min.js?ver=1.4.0:2)
    at f (backbone.min.js?ver=1.4.0:2)
    at l (backbone.min.js?ver=1.4.0:2)
    at u.Channel.n.trigger (backbone.min.js?ver=1.4.0:2)
    at Object.error (front-end.js?ver=3.5.3:5114)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as rejectWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)
submitErrors @ front-end.js?ver=3.5.3:2280
p @ backbone.min.js?ver=1.4.0:2
f @ backbone.min.js?ver=1.4.0:2
l @ backbone.min.js?ver=1.4.0:2
n.trigger @ backbone.min.js?ver=1.4.0:2
error @ front-end.js?ver=3.5.3:5114
i @ jquery.js?ver=1.12.4-wp:2
fireWith @ jquery.js?ver=1.12.4-wp:2
x @ jquery.js?ver=1.12.4-wp:4
c @ jquery.js?ver=1.12.4-wp:4

    This looks to be a common occurence with Ninja Forms but I don’t seem to be able to find a resolution.
    I am currently running wordpress 5.5 along with the latest version of Ninja Forms
    Also on other forms that are able to submit there is no output coming through to the submissions.
    Any help would be appreciated.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    A nonce error means that a WordPress function failed during the processing of the form. This is often due to a plugin/theme conflict.

    Can you try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty-one. If this solves your issue, then the problem was caused by an issue in one of those plugins or your theme. Reactivate them one at a time until the issue returns to determine which plugin is causing the conflict.

If you do not have a Development/Test environment for your site (this is a best practice and highly recommended), you can use the Health Check plugin (https://www.ads-software.com/plugins/health-check/) to temporarily disable plugins and your theme for a single user session, instead of all users using your site.

    If you continue to have issues, can you contact the official Ninja Forms support channel (https://ninjaforms.com/contact) so we can take a closer look at the issue?

Viewing 1 replies (of 1 total)
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