• Resolved garikaib

    (@garikaib)


    When I am not logged in (I only login as admin) I am not able to submit forms. The submit button gets stuck on processing. I have tested using different browsers with the same result. I have also tried testing with all the other plugins disabled to no avail.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • Clarifying:

    …It always gets stuck before form actions after returning from paypal when submitting from the form page whether logged in to the site’s admin or logged out.

    ShrallSeb

    (@shrallseb)

    Hi,

    I have the same problem here: https://www.parabru.be/nous-contacter/

    This is a rather basic contact form (Ninja Forms is up-to-date).

    Site is hosted by OVH.

    When logged-in as an Administrator, the form works fine.

    When logged as anything else or not logged at all, the “send” button says “processing” and nothing happens.

    jjazzbel

    (@jjazzbel)

    My issue is resolved. Great work by Ninja. Downgraded to php 7.0 and it all clicked!

    jor1s

    (@jor1s)

    Hello

    I got same issue, php is 7.0.
    Log or logged out my form is not working (processing forever)

    Any suggestion ?

    jor1s

    (@jor1s)

    Ok i found,

    My wordpress is on lightsail, and no smtp.
    So i used SES from amazon + plugin wp ses

    Now its not processing forever (but still not recieve mails ) ??

    My customers are reporting form submissions hanging. Total submissions dropped to 0 for more than 2 months. What’s going on with this issue?

    Hello- has the issue with PHP 7 and Ninja forms been fixed? My next downgrade option through GoDaddy is to go down to 5.6. for other performance and security reasons, I don’t want to downgrade to that low a version. Please help. My client is not getting emails consistently.
    Thank you.
    Becky

    Gautam Goswami

    (@gautambangalore2017)

    Hi,
    If you have .htaccess inside wp-admin module then there could be an issue with admin-ajax.php. You can inspect that through browser by inspect element. If you have seen [Forbidden, You don’t have permission to execute /wp-admin/admin-ajax.php on this server.], then add the following line in the .htaccess file
    # Allow access to wp-admin/admin-ajax.php
    <Files admin-ajax.php>
    Order allow,deny
    Allow from all
    Satisfy any
    </Files>

    Hope, above will resolve your issue.
    Thanks

    Gautam Goswami, you are absolutely right, your solution works.
    The question for Ninja’s why they are use admin-ajax.php for their form from wp-admin folder.
    For Apache version 2.4 and above the next code in .htaccess file works:

    # Allow access to wp-admin/admin-ajax.php
    <Files admin-ajax.php>
      <RequireAll>
        Require all granted
      </RequireAll>
    </Files>
    

    Thank you for help

    • This reply was modified 5 years, 3 months ago by Ceait.
    • This reply was modified 5 years, 3 months ago by Ceait.
    • This reply was modified 5 years, 3 months ago by Ceait.
Viewing 9 replies - 16 through 24 (of 24 total)
  • The topic ‘Ninja forms stuck on processing will not submit’ is closed to new replies.