Ninja Popups not working with theme

Hi,
try disabling the smooth scroll in Appearance -> Customize -> General Settings -> Links ..

Thanks It was already disabled. I tried enabling it with no luck

Here is a link to page that has pop up. You will notice that there is nothing in the fields when you click the first button to open up next box.

https://www.reverse-mortgageloans.com/reversevideolnd/

Thanks,

I already had it disabled. I tried enabling with no success.
what it is doing is when the first pop up comes up it asks for user to click to view a video, then goes to second step and asks for name phone email etc. In those fields the placeholder text does not show and it looks all stretched and out of wack.

I could not put a link in for a sample because it kept kicking me out.

Thanks
Kevin

Mmm,
but it does here:
https://i60.tinypic.com/289cs5w.jpg
Am I missing anything?

strange. its not on firefox.. Let me try it my phone..

This is what it looks like on firefox from my side any way:

https://drive.google.com/folderview?id=0B9aCZOWO_mVfMGNsSGw5dTlmbkk&usp=sharing

strange it works fine on my phone. But not on any other computer.. Let me check my resizing setting on the pop up

Ok I just checked it. It works fine on chrome. But not on firefox or explorer. Also works fine on my iphone.

Thanks
Kevin

Well I got this info from developer of ninja pop up

As told to ad this to custom css for the pop up and it works now in all browsers.

.snp-field { height: auto !important; }

Ah I see, should be due to some fixed height for input fields in Customizr, and the fact they maybe use the box-sizing property and a padding.. Something that might happen.
Well, glad you solved.
Would you mind marking this topic as resolved?

yes ninja popup not working with customizr theme….

in previous version of customizr there was no problem but with new version now the popup doesnot function properly…..please help as this is the most important feature of my site

if i use this text >>
[ninja_forms_modal_form id=2 text_link="Click here to fill out out form"]
then it must open up the popup form

haha now its working….dont know what just happened

Hi,
I don’t have that plugin so I can’t test it,
Can you give me a link to the incriminated page ??

Thanks

edit:
ok, fine ??