Nitropack shows white background before siteloader

  • Resolved diogomarques

    (@diogomarques)


    2 years, 7 months ago

    Hi!

    Been trying the free version of nitropack for tests and if I manage to fix this issue I’ll be upgrading to the paid version to remove the banner.

    My site has a preloader (which I believe is through CSS). When using page speed insights or gtmetrix, I can see that the nitropack displays a white screen and only after that starts displaying the loader.

    The problem is that page speed insight loads the site too fast, and since it’s only seeing a white screen it gives a error on Speed index. Any ideas on how to force nitropack to load the site preloader animation before anything else?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter diogomarques

    (@diogomarques)

    Hi Adiboo67,

    Unfortunately we have the last version of the plugin, so that’s not the problem. ??

    Thread Starter diogomarques

    (@diogomarques)

    I actually found the issue, but can’t fix it! Seems that nitropack only loads the site preloader once I either click or scroll the website. How do I force it to run this preloader as soon as the website opens?

    Plugin Support Nikol @ Nitropack

    (@nitronikol)

    Hello @diogomarques ,

    Thank you for reaching out!

    Such issues with content that do not load instantly are usually a side-effect of a NitroPack feature (enabled in Ludicrous mode) that delays the loading of some resources until there is a user interaction detected.

    Preloaders do rely on JavaScript in order to function, which in your case is causing the while screen before interaction. I can think of a few options here, which could resolve the issue:

    1) Stop the preloader or hide it, using CSS

    2) Go to https://nitropack.io/user/settings and switch to Strong Mode

    3) Exclude the preloader from optimizations

    I would suggest submitting a ticket so our Technical Support team could be able to assist you further with any of the choices above: https://support.nitropack.io/hc/en-us/requests/new

Viewing 3 replies - 1 through 3 (of 3 total)
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