No access to contact list after updates

  • Resolved Rana

    (@kremoni)


    1 year, 1 month ago

    I updated the Jetpack CRM plugin and WordPress core to the latest version, and now the contact page appears completely blank. see screenshot in this link: https://ibb.co/YkM1tCt

    I tried deactivating all the plugins I use + rolling back to the previous version of WordPress and Jetpack CRM, but I still had no luck.

    I also checked the developer console for any errors, and I found this one, which might provide a clue to what’s going on:
    Uncaught SyntaxError: Unexpected identifier ‘????’
    It’s worth noting that this CRM is designed for Hebrew speaker maybe it’s part of the reason I encounter this problem?

    Hope you’ll be able to help
    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @kremoni,

    I do really hoe you had a backup of your site, so you could restore it to the moment before this happened!

    Can you please contact us via this contact form (bug report)? Please also make sure you do the following:

    • mention this forum thread
    • attach any PHP log error and JavaScript errors.

    We’ll address it shortly. Thanks!

Viewing 1 replies (of 1 total)
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