No access to "Screen Options" and "Help"

  • I cannot open “Screen Options” and “Help” (right upper corner in my “Dashboard”). Why? What can I do to solve this problem?

    PS! Earlier my “Dashboard” was blue and white. Now it is only white (part of the problem?)

Viewing 7 replies - 1 through 7 (of 7 total)

  • Have you tried disabling plugins? Change back to deault theme?

    Thread Starter janonnet

    (@janonnet)

    Tank you – the problem is solved!

    Sumeet Grover

    (@mailsumeetgrovercom)

    I would like to report an issue in WordPress 3.

    I was facing the same problem where ‘Screen Options’ menu tab was not visible on the admin dashboard.

    I carried out some diagnosis on the PHP code and found that WordPress 3 requires 256Mb of free memory to be available on your web hosting package.

    I found two places where this memory limit is being set:
    wp-admin/admin.php
    wp-admin/includes/file.php

    I commented out the code snippets in both of these places and this sorted out the problem.

    Because the code was not completely executed, the ‘Screen Options’ tab did not appear, also therefore, there was no ‘Publish’ button visible while adding a new post or a new page.

    I would suggest that WordPress Software kindly include a message while installation or upgrade of WP version 3 to notify the administrator that this amount of memory is required to be free on web hosting otherwise there will be issues.

    I hope this helps!

    Sumeet.

    Disabling JetPack makes their ad go away. It seems to obscure the hanging tabs. This fixed the problem for me.

    What I had to do actually, was sign up for Jetpack (or rather, ask my client to sign up for Jetpack, which was somewhat awkward, and definitely cumbersome), and once he did, the banner went away.

    Rather uncool, being forced to sign up for a feature like that…but at least it worked.

    Thank you so much! Disabled JetPack and we are back in business!

    Jess

    To disable JetPack, go into plugins and press deactivate. That gets rid of the banner and brings back screen options and help!

Viewing 7 replies - 1 through 7 (of 7 total)
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