No Access to Support

  • Resolved Nelson

    (@ingenue)


    10 months ago

    I purchased your plugin thru freemius.com but when I click on the option for support it takes me to https://softlabbd.com/support/ but I have no login access and I can’t create an account.

    Who can email to get this straightened out?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi Nelson,
    We apologize for any inconvenience this may have caused.?

    To create a ticket to our support system, you must first create an account on our website.

    If you cannot create the account, please let us know the issue here that you are having.

    So, that we can help you to fix the issue.

    Thread Starter Nelson

    (@ingenue)

    I found a support email address in the invoice email and you have already answered my question and solved my issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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