No action when click PLACE ORDER button at Checkout Page

  • Resolved ipoblete

    (@ipoblete)


    3 days, 3 hours ago

    hello,
    I have a site that I migrated to the new block checkout. No problems appear, I did it following the instructions, however although it is displayed without problems, when I click on the button to place the order, it does not advance and does not show any error.
    I tried changing theme, deleting cache, deactivating several plugins, but I have no idea how to do a debug,
    any idea what it could be?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ipoblete,

    Thank you for contacting WooCommerce support.

    I understand the issue. After migrating to the new block checkout, the checkout page displays correctly, but clicking the “Place Order” button does nothing and shows no errors. You’ve already tried changing the theme, clearing the cache, and deactivating plugins.

    I visited your site and was able to place an order successfully without encountering any issues.
    Here is a screenshot: https://snipboard.io/6GH5y2.jpg

    Could you record a video of the issue and share it with me for better understanding?
    Also, share your site’s System Status Report by pasting it into https://pastebin.com and sharing the link here.

    Looking forward to your response. ??

    Thread Starter ipoblete

    (@ipoblete)

    Hi,

    I’ve found that issue is due to one pluging.

    Mark as resolved,

    Best regards

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ipoblete,

    Thank you for your reply.

    I am glad to know that you have resolved the issue.
    I would appreciate it if you could share more details about how you solved the problem.
    This may be helpful for other users who might face a similar situation.

    I appreciate your time and effort.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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