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  • Plugin Author pimwick

    (@pimwick)

    It is possible there is an issue with the database collation between the tables. We had another customer experience the same symptoms and we resolved the issue by following these steps:

    1. Log into your FTP site and edit wp-config.php
    2. Edit wp-config.php and scroll to the end and add the following bit of code:

    Scroll towards the bottom, and before the line that says “Happy blogging.” add this code ABOVE that line:

    define( 'PWGC_UTF8_SEARCH', false );
    
    /* That's all, stop editing! Happy blogging. */

    3. Save the wp-config.php file and re-upload it to your server.

    Let me know if that does the trick!

    Thread Starter davidgrishaver

    (@davidgrishaver)

    I added that near the bottom of config.php and it seems to have fixed the issue!

    FYI the line wasn’t found in there: /* That's all, stop editing! Happy blogging. */

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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