No actor id for mobile users

  • Resolved p00ches

    (@p00ches)


    3 years, 4 months ago

    Hi !
    I use a flutter app which is connected to my wordpress site.
    If I play a H5P quiz on desktop, everything works fine (every data is catched), but if I play to these quizs on mobile, everything will be catched except the actor ID.

    Do you know what can be the cause ?

    Thank you ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author otacke

    (@otacke)

    @p00ches No idea. I only store what H5P gives me, and H5P processes what it gets from WordPress. So presumably either one of them thinks that the user is not logged in.

    Thread Starter p00ches

    (@p00ches)

    Wow ! What a quick answer haha

    Okay, I will continue my researches on my side because it seems that the problem come from my plugins, my theme, my LMS or something like that.

    Thank you for your answer.

    Have a nice day ??

    Plugin Author otacke

    (@otacke)

    @p00ches You’re welcome! If you have access to the console output on your app, you could enable debugging in the plugin and check what H5PxAPIkatchu receives from H5P to rule out some problem in H5PxAPIkatchu that might be hidden in there. Alternatively, you can use the WordPress filters that H5PxAPIkatchu offers to check what it received.

    Plugin Author otacke

    (@otacke)

    @p00ches Please don’t forget to close the ticket if you think your question was answered.

    Plugin Author otacke

    (@otacke)

    I’ll close this ticket then.

Viewing 5 replies - 1 through 5 (of 5 total)
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