• Resolved schuylerbush

    (@schuylerbush)


    Hello, I’ve set up a site for a client, and they purchased the Pro version of WP Event Manager and wanted to use the Sell Tickets feature.

    Unfortunately we can’t get the tickets to show up on the event pages, there’s no tickets displayed, no add to cart button etc.

    When I view test products made in WooCommerce with other product types (like “simple product”) I get an add to cart button. Products with the type “Event Ticket” do no.

    You can see a test event here:
    https://kingdomresourcesforchrist.com/event/test-event/

    Here’s the ticket for that event viewed as a “product” in WooCommerce
    https://kingdomresourcesforchrist.com/product/another-ticket/

    Here’s a test product set up in WooCommerce (“simple product”)
    https://kingdomresourcesforchrist.com/product/test-product-1/

    Any idea why our event tickets aren’t working? The ticket amounts are all good, the dates for the event and the ticket sales are good, not sure why there’s nothing on the event page or product page?

    I’ve tried removing and reinstalling WP Event Manager and WooCommerce 100% fresh, I’ve turned off all plugins and custom theme, none of those have helped so I believe there’s an issue with how the tickets are set up?

    • This topic was modified 10 months, 1 week ago by schuylerbush.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wpemhelp

    (@wpemhelp)

    Hello,

    Could you please open a ticket in our support console, so that we can further investigate the issue.


    Regards,
    Jathin.

Viewing 1 replies (of 1 total)
  • The topic ‘No add to cart button’ is closed to new replies.