Viewing 15 replies - 76 through 90 (of 116 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What’s in your .htaccess file of your root directory, can you copy all of the code and paste it here?

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Is this right?

    # Use PHP5.4 Single php.ini as default
    AddHandler application/x-httpd-php54s .php

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    To clarify which directory was that .htaccess file in?

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    public_html

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you deactivate all other plugins again and this time switch to the Twenty Twelve/ Thirteen theme?

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Done

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Things are looking corrupted right now anyway. Maybe all the changes, etc. Woocommerce is having a lot of glitches, and even I can’t see any of the buttons anymore.

    Guess it’ll need to be reinstalled anyway.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Okay you can reactivate your plugins & theme.

    Can you install this plugin https://www.ads-software.com/plugins/html-javascript-adder/ ?

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Done

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Need to reinstall Woocommerce.

    All the products are corrupted.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    When you have sorted that try to add the code from this page into your website through the JavaScript adder plugin.

    If still the problem persists then I encourage you to pester BlueHost as to why that file in particular can be accessed by you and not everyone else.

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    I’ll give it a try.

    I did pester Bluehost on that earlier today, and they have no explanation from the regular tech all the way up to the techs two tiers above him. :/

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    STILL corrupted.

    NOW what’s wrong??

    Sheesh!

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Wow. Bluehost has restored everything to a previous backup. WordPress & Woocommerce are acting corrupted.

    No ideas on what’s wrong.

    There were several login attempts that made the site blacklisted on Mod Security, too.

    Quite exasperated right now!

    Thread Starter berrytanglefarm

    (@berrytanglefarm)

    Update —

    A few plugins had to be deactivated because they were somehow interfering with the visual editor all of a sudden (there were some failed login attempts a couple of hours ago and the site was blacklisted on Mod Security, apparently).

    Woocommerce is one of those plugins.

    I put it on anyway and added that code, but the visual editor is still being interfered with and the add to cart button is gone again (even from me).

    Ideas?

Viewing 15 replies - 76 through 90 (of 116 total)
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