No Admin notification after registration

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor barinagabriel

    (@barinagabriel)

    Hello,

    are you sure you are checking the email which was used when setting up the WP installation?
    Did you manage before to send emails from that server (some server settings won’t allow sending emails). Also, let me know if you have waited some time for emails to arrive, and if they did not land in the spam folder.

    Keep me posted!
    Gabriel

    PS: the support forum for our premium plugins is: https://www.cozmoslabs.com/forums/

    Thread Starter amitv

    (@amitv)

    – yes i am checking correct email that was added while WP installation

    – yes server is setup to shoot email and i received email with my registered username/pass(in spam) from same plugin, just not getting admin notification and it almost 1 hr and still not received any admin email. Tried this multiple times.

    Plugin Contributor barinagabriel

    (@barinagabriel)

    Would you be willing to give out credentials, so I can check it out for myself?
    If yes, please send a WP account with admin rights, FTP credentials, a link to this thread and a detailed explanation to [email protected] – otherwise the only thing I could suggest is to try it once again, but this time temporarily switch to one of the default themes and also disable all other plugins, to make sure there is no conflict.

    Regards,
    Gabriel

Viewing 3 replies - 1 through 3 (of 3 total)
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