• I have lost access to my admin panel.

    when I go to https://workwithbillavery.com/wp-admin I get a blank page. No login script or anything.

    I have tried everything on the codex page but most assume you get to the login page I think.

    I’ve deleted cookies and cache
    rebooted
    tried different browsers
    it just comes up blank.

    Yet the site itself runs fine. I can go visit and enjoy all my past posts….

Viewing 9 replies - 1 through 9 (of 9 total)
  • Try this: workwithbillavery.com/wp-login.php

    While I think you may have other issues, and that link may not actually let you back in, it is accessible and worth a try.

    Can you provide us with some more details about what’s going on? Were you trying to update WordPress, did you activate a new theme or plugin recently, have you been having any problems due to hacking because you’re running an insecure version of WordPress?

    Any details you can add might help in pointing you in the right direction.

    Thread Starter northerntrials

    (@northerntrials)

    I tried login.php directly same results – blank page.

    What I was doing at the time was logging out of the admin panel so I could login as a new user to test a new account.

    I realize now I may have had another window open when I was trying this if that would make any difference.

    I logged onto my C-panel and did a database test and repair and it all checks out.

    I opened the data base and see my records still there so I don’t think it is a database error ( with the users anyways)

    Any more thoughts?

    Bill ??

    Any more thoughts?

    What happens if you log in at workwithbillavery.com/wp-login.php, and then ignoring the blank page, you manually enter workwithbillavery.com/wp-admin/options.php in your browsers address bar…

    Does that allow you to see the dashboard at all?

    Thread Starter northerntrials

    (@northerntrials)

    nothing.

    I right click and try and view source and it shows :

    1:
    2:

    Then then a blank page.

    I right click and view page info:

    It shows I’ve logged in over 4000 times and
    It allows cookies

    Thread Starter northerntrials

    (@northerntrials)

    I tried workwithbillavery.com/wp-login.php again as suggested and notice that the address line changes to https://workwithbillavery.com/cgi-sys/index.html and sticks there.

    If that is another clue to this mess

    Just to be completely sure we’re working with accurate information and on the same page;

    – logging in, then being forwarded to a blank page where you pasted workwithbillavery.com/wp-admin/options.php in your address bar and hit the go button, did not show you your dashboard extended options page, is that correct?

    Thread Starter northerntrials

    (@northerntrials)

    exactly

    Page info shows the new address but still blank page

    The “/cgi-sys/index.html” makes me think you might be dealing with a server issue, but I’m not sure enough to suggest which way to point you.

    Maybe give your hosts support team a call and see if it’s something they might have a comment on, just to see if you can pin it down as a server related issue, a possible .htaccess issue, or an actual WordPress symptom.

    Thread Starter northerntrials

    (@northerntrials)

    Okay

    Thanks for all your efforts Clayton

    Much appreciated.

    Bill ??

Viewing 9 replies - 1 through 9 (of 9 total)
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