no ajax (success/error) messages / using WP-Mail-SMTP

  • hi,

    i’m using cf7 on WP with WP-Mail-SMTP. when sending emails I got no confirmation/error messages.

    looking through code-inspector I see 3 things:
    1) output div remains unchanged (empty): <div class=”wpcf7-response-output wpcf7-display-none” style=”display: none;”></div>
    2) I do get a new div (empty): <div class=”ajax-error”></div>
    3) I do get an 500 error (Internal Server Error) as response to jquery.js?ver=1.11.0:4

    I’m guessing this is the error the output should show, right?
    I’m thinking there’s something weird in the confirmation between cf7 and smtp. what do you think?

    Strange thing is that I DO GET THE EMAILS.

    But the visitor does not get any mssg at all, and the “arrows keep spinning”, so he has no idea if the email got sent or not.

    Many thanks in advance for any pointers.

    https://cgmatute.com.ar/?page_id=112&lang=en

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Not sure why you get an error 500 from server but here is an explaination for the empty div(s):

    Currently these kind of problems are not fully caught in ajax error handling of CF7, have reported a bug here which appeared in a similar problem, hopefully the javascript will be more bullet-proof and verbose in a future release.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins do you use?

    We’re experiencing precisely the same issue.

    Plugins Installed:
    Contact Form 7
    Contact Form 7 MailChimp Extension
    Facebook Like Box
    Google Analytics
    Instagram Shortcode And Widget
    Meta Box
    Ninja Popups
    Ninja Popups Themes Pack
    Ninja Widget
    PoliShortcodes
    Postman SMTP
    Recent Tweets Widget
    Regenerate Thumbnails
    Revolution Slider
    Sidebar Generator
    The Events Calendar
    Total Donations
    Ultimate Landing Page Free
    W3 Total Cache
    WooCommerce
    WP Retina 2x
    WPBakery Visual Composer

    A little clarification: the error is a 503 error. Any guidance is greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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