No aparecen las pasarelas de pago configuradas

Hi there,

I’m sorry for the issue you’re experiencing!

First of all, it’s important to note that our support is 100% in English. You can keep sending your messages in Spanish, but we will reply in English. Hope it’s not a problem for you.

Could you confirm which Payment Gateway you are using? Just to set the right expectations, if you are using a 3rd-party plugin for Payment Gateway, you will have to contact their support directly.

And as a double-check, could you also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Looking forward to your reply!

Hi @luismaleal

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Hello,

I have configured my ecommerce payment gateway to allow payment by credit card and Bizum. After configuring these payment methods I can see that in the checkout I get the following message

Payment method
There is no payment method available. This may be our error. Please contact us if you need help placing your order.

Obviously, I have both activated. The funny thing is that if I activate e.g. Payment by cheque, it does appear on the checkout page, but not the configured ones.
I have deactivated all the plugins to see if there was a conflict with any of them and nothing, it fails with all of them deactivated.

### WordPress Environment ###

WordPress address (URL): https://xn--outletdemontaa-2nb.com
Site address (URL): https://xn--outletdemontaa-2nb.com
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.7.0
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 512 MB
PHP Time Limit: 900
PHP Max Input Vars: 20000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.30-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Tama?o total de la base de datos: 80.12MB
Tama?o de los datos de la base de datos: 60.08MB
Tama?o del índice de la base de datos: 20.04MB
wp_woocommerce_sessions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_api_keys: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_order_items: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_order_itemmeta: Datos: 0.01MB + índice: 0.01MB + Motor MyISAM
wp_woocommerce_tax_rates: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_tax_rate_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zones: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokens: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_woocommerce_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_actionscheduler_actions: Datos: 4.15MB + índice: 1.46MB + Motor MyISAM
wp_actionscheduler_claims: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_actionscheduler_groups: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_actionscheduler_logs: Datos: 2.94MB + índice: 2.15MB + Motor MyISAM
wp_berocket_termmeta: Datos: 0.03MB + índice: 0.01MB + Motor MyISAM
wp_commentmeta: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_comments: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_imgoptimizations: Datos: 7.52MB + índice: 0.00MB + Motor InnoDB
wp_imgoptimizeractions: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
wp_iwp_backup_status: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mclean_refs: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_mclean_scan: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 4.91MB + índice: 0.27MB + Motor MyISAM
wp_pmxi_files: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_pmxi_hash: Datos: 0.17MB + índice: 0.17MB + Motor MyISAM
wp_pmxi_history: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_pmxi_images: Datos: 1.07MB + índice: 0.15MB + Motor MyISAM
wp_pmxi_imports: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
wp_pmxi_posts: Datos: 0.61MB + índice: 0.11MB + Motor MyISAM
wp_pmxi_templates: Datos: 0.07MB + índice: 0.00MB + Motor MyISAM
wp_postmeta: Datos: 27.82MB + índice: 10.75MB + Motor MyISAM
wp_posts: Datos: 6.85MB + índice: 1.41MB + Motor MyISAM
wp_revslider_css: Datos: 0.09MB + índice: 0.00MB + Motor MyISAM
wp_revslider_css_bkp: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_revslider_layer_animations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_layer_animations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_navigations: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_navigations_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_sliders: Datos: 0.02MB + índice: 0.00MB + Motor MyISAM
wp_revslider_sliders_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_slides: Datos: 0.05MB + índice: 0.00MB + Motor MyISAM
wp_revslider_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_revslider_static_slides: Datos: 0.03MB + índice: 0.00MB + Motor MyISAM
wp_revslider_static_slides_bkp: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.12MB + índice: 0.10MB + Motor MyISAM
wp_terms: Datos: 0.04MB + índice: 0.08MB + Motor MyISAM
wp_term_relationships: Datos: 0.77MB + índice: 1.53MB + Motor MyISAM
wp_term_taxonomy: Datos: 0.05MB + índice: 0.07MB + Motor MyISAM
wp_tm_taskmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_tm_tasks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_um_metadata: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_usermeta: Datos: 0.07MB + índice: 0.04MB + Motor MyISAM
wp_users: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_admin_notes: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_wc_admin_note_actions: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM
wp_wc_category_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_customer_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_download_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_order_coupon_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_order_product_lookup: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_order_stats: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_order_tax_lookup: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_product_meta_lookup: Datos: 0.83MB + índice: 1.01MB + Motor MyISAM
wp_wc_reserved_stock: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wc_tax_rate_classes: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM
wp_wc_webhooks: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM
wp_wpr_rucss_resources: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_xcloner_scheduler: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcan_filter_sessions: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 6828
br_filters_group: 1
br_product_filter: 8
custom_css: 1
elementor_library: 20
nav_menu_item: 421
oembed_cache: 3
page: 13
post: 4
product: 5276
product_variation: 6315
shop_order: 6
um_directory: 1
um_form: 3
yith_wcan_preset: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Páginas móviles aceleradas: por Ahmed Kaludi
Mohammed Kaludi – 1.0.77.19

FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.13.0
All-in-One WP Migration: por ServMask – 7.46
Bizum WooCommerce: por Bizum – 3.0.3
Elementor Pro: por Elementor.com – 3.3.7
Elementor: por Elementor.com – 3.4.0
Facebook for WooCommerce: por Facebook – 2.6.1
Product Variation Swatches for Woocommerce: por ThemeHigh – 2.0.2
PW WooCommerce Bulk Edit: por Pimwick
LLC – 2.89

Redsys WooCommerce: por Redsys – 3.1.1
Slider Revolution: por ThemePunch – 6.3.6
optimizador.io: por David Noguera (webempresa.com) – 1.0.23
WooCommerce Blocks: por Automattic – 5.7.0
Advanced Order Export For WooCommerce (Pro): por AlgolPlus – 3.1.8
WooCommerce Remove All Products: por Gabriel Reguly – 4.2
WooCommerce Shipping & Tax: por WooCommerce – 1.25.18
WooCommerce: por Automattic – 5.6.0
WP All Import Pro: por Soflyy – 4.6.9
WP Rocket: por WP Media – 3.9.1.1
WP All Import - WooCommerce Add-On Pro: por Soflyy – 3.2.7
YITH WooCommerce Ajax Product Filter Premium: por YITH – 4.1.1

### Inactive Plugins (6) ###

Autoptimize: por Frank Goossens (futtta) – 2.9.1
Code Snippets: por Code Snippets Pro – 2.14.1
Dynamic Visibility for Elementor: por Dynamic.ooo – 4.0.2
Heartbeat Control by WP Rocket: por WP Rocket – 2.0
Pago por Redsys: por Grafreak – 1.0.7
WP-Optimize - Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.1.12

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #153 - /shop/
Carrito: #154 - /cart/
Finalizar compra: #155 - /checkout/
Mi cuenta: #156 - /mi-cuenta/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Astra
Version: 3.6.8
Author URL: https://wpastra.com/about/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Completo: 17.239
Oldest: 2021-07-18 13:44:03 +0000
Newest: 2021-08-18 13:43:05 +0000

Fallida: 1
Oldest: –
Newest: –

Pendiente: 2
Oldest: 2021-08-18 13:43:06 +0000
Newest: 2021-08-18 15:14:03 +0000

### Status report information ###

Generated at: 2021-08-18 13:43:06 +00:00